Privacy Policy
Effective Date: October 29, 2025
Last Updated: October 29, 2025
Dawn Leap Digital Solutions ("Dawn Leap," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or communicate with us.
1. Information We Collect
1.1 Information You Provide Directly
When you engage our services or communicate with us, we collect:
- • Contact Information: Name, email address, phone number, business name, and mailing address
- • Project Information: Business goals, target audience, content, branding materials, and website requirements
- • Payment Information: Billing address and payment method details (processed through third-party payment processors)
- • Communication Records: Email correspondence, support requests, and project feedback
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- • Usage Data: Pages visited, time spent, navigation patterns
- • Device Information: Browser type, operating system, screen resolution
- • Location Data: General geographic location based on IP address (not precise location)
Important: Dawn Leap does NOT currently use cookies or tracking technologies on this website. We use privacy-respecting analytics that do not track individual users or require cookies.
2. How We Use Your Information
2.1 Service Delivery
- • Provide website development services
- • Deliver hosting and ongoing maintenance
- • Communicate about projects and services
- • Process payments and manage billing
- • Provide technical support
2.2 Business Operations
- • Respond to inquiries and requests
- • Improve our services and processes
- • Understand how our website is used (via privacy-respecting analytics)
- • Comply with legal obligations
2.3 Marketing Communications (With Your Consent)
- • Send service updates to existing clients
- • Share relevant industry news or tips (only if you opt in)
You can opt out of marketing emails anytime using the unsubscribe link in any email or by contacting us directly.
3. How We Share Your Information
3.1 We Do NOT Sell Your Information
Dawn Leap does not sell, rent, or trade your personal information to third parties for their marketing purposes. Period.
3.2 Third-Party Service Providers
We may share information with trusted third parties who help us deliver services:
- • Hosting Providers: Netlify, Vercel, Cloudflare (to host client websites)
- • Payment Processors: Stripe, PayPal (to process payments securely)
- • Email Services: Transactional email providers (to send service-related emails)
- • Analytics: Privacy-respecting analytics providers (no individual tracking)
These providers are contractually obligated to protect your information and use it only for specified purposes.
3.3 Legal Requirements
We may disclose information if required by law, court order, or government regulation, or if necessary to protect our legal rights or comply with legal processes.
4. Data Security
4.1 How We Protect Your Information
- • Encryption: All data transmitted to/from our website is encrypted via SSL/TLS
- • Secure Storage: Information stored using industry-standard security practices
- • Limited Access: Only authorized personnel can access your information
- • Regular Backups: Client website data backed up regularly (30-day retention)
4.2 Important Limitation
While we implement strong security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
5. Data Retention
5.1 How Long We Keep Information
- • Active Clients: We retain information for duration of our business relationship
- • After Service Ends: Project files retained for 12 months, then archived for 7 years (for tax/legal compliance)
- • Marketing Communications: Until you unsubscribe or request deletion
- • Analytics Data: Aggregated, anonymized usage data retained indefinitely
5.2 Requesting Deletion
You may request deletion of your personal information by contacting us. We will comply unless retention is required by law or for legitimate business purposes (e.g., tax records, legal disputes).
6. Your Privacy Rights
6.1 Rights Available to All Users
- • Access: Request to see what information we have about you
- • Correction: Request correction of inaccurate information
- • Deletion: Request deletion of your information (subject to legal exceptions)
- • Opt-Out: Unsubscribe from marketing communications
6.2 How to Exercise Your Rights
Contact us at hello@dawnleap.com with your request. We will respond within 30 days. For security, we may verify your identity before processing requests.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.
8. Children's Privacy
Our services are not directed to individuals under age 18. We do not knowingly collect personal information from children. If we learn we've collected information from a child, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify existing clients of material changes via email or prominent website notice at least 60 days before changes take effect.
Changes apply to new clients immediately upon publication.
Continued use of our services after changes become effective constitutes acceptance of the updated policy.
10. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or how we handle your information:
Email: hello@dawnleap.com
Response Time: We aim to respond within 2 business days
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM Mountain Time
Our Privacy Commitment
We believe your privacy matters. We collect only what we need, protect what we collect, and are transparent about our practices. If you have concerns, we want to hear them.
Effective Date: October 29, 2025
Last Updated: October 29, 2025
Version: 1.0